Privacy Policy

Privacy Policy

Introduction

Welcome to http://collision-auto-body-shop.autobodyshop-talk.com (hereinafter referred to as “Collision Auto Body Shop” or “we”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details the ways in which we collect, utilize, and safeguard your personal data, adhering to stringent global privacy standards.

Scope

This policy encompasses all aspects of our online presence, including but not limited to our website, mobile applications, online services, and products offered through these platforms. It is important to emphasize that this policy does not extend to third-party websites, applications, or services accessible through links on our platform, as each has its own privacy policies governing data handling practices.

Processing Activities

This Privacy Policy guides your interactions with us when:

  1. You utilize our applications and services as an authorized user.
  2. You visit any of our websites linked to this statement.
  3. You engage with our communications, including emails, newsletters, phone calls, or text messages/SMS.

Personal Data Collection

We collect a range of personal data to enhance your experience and provide tailored services:

  1. Account Information: Details required for account creation and login, such as name, email, and password.
  2. Payment Information: Secure processing of payment details when you make purchases or subscribe to our services.
  3. Financial Information: Transaction records, billing addresses, and other financial data related to payments.
  4. Purchase Information: Details about your orders, including products purchased, quantities, and order dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and improved user experience.
  6. Location Data: Geolocation information to provide location-based services (with your consent).
  7. Feedback: Responses to surveys or feedback forms to improve our products and services.
  8. Social Media Information: Data obtained when you interact with our social media accounts, including public posts and comments.
  9. Product Information: Details about the products you view or purchase on our site.

We collect this data through direct user input, automated tracking technologies, and information provided by third parties, always in compliance with their privacy policies.

Cookies

Cookies are small text files used to enhance your browsing experience. We employ cookies categorized as:

  • Strictly Necessary: Ensuring basic functionalities of our website.
  • Preference: Storing user preferences for a personalized experience.
  • Analytics: Tracking site usage and gathering analytics data to improve performance.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes it was collected for, which may include:

  • Fulfilling orders or providing services requested by users.
  • Complying with legal requirements and regulatory obligations.
  • Conducting analytics and improving our platform.

Once these purposes are achieved, we securely delete or anonymize the data to protect your privacy.

Security Measures

Collision Auto Body Shop implements robust security measures to safeguard your personal data:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted.
  • Secure Third-Party Processing: We engage trusted third parties to process payments and other sensitive transactions, ensuring their adherence to strict security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal data from this demographic, and we encourage parents or guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: The right to request access to the data we hold about you.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Deleting or anonymizing your data under certain circumstances.
  • Restriction: Limiting the use of your personal data in specific cases.
  • Portability: Receiving a copy of your data in a structured format, transferrable to another controller.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on personal data exercises.

To exercise these rights or for data-related inquiries, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effectively communicated through a notice on our website and/or directly to you. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, including unsubscribe requests or data access, please reach out to us via email at [email protected] or write to our registered address. Our dedicated privacy team is ready to assist you.